A FRESH BUSINESS RELATIONSHIP
CSM’s primary focus and commitment is to consistently meet and exceed our clients’ expectations. We accomplish this by aligning our people and resources to ensure that “Accountability is built into our process”. This starts with employee recruiting and selection and extends through training and everyday supervision.
Our Integrated Relationship & Worksite Management structure employs team-based service delivery strategies and accountabilities. The benefits of our approach delivers redundancy in executing deliverables and addresses the staffing, turnover, oversight and contract compliance issues which have historically been a shortcoming in the industry.
We regularly conduct self-performed site audits to ensure alignment between contract deliverables and the outcomes achieved by our front-line team. Most importantly we will share the results with you to verify that we see things the same way.