CSM is taking a fresh look at how companies have operated in the commercial cleaning industry and are challenging ourselves to find a better way. We are solution focused and invest in great people to manage our customer relationships, train and engage our frontline staff and utilize technology to provide a 360-degree view of our performance. The end result is a relentless and reliable team whose singular focus is enhancing the lives of the people we work with and the communities they live in by cost-effectively providing clean and safe spaces for your customers and employees.

Our team is helping our customers return to work and school safely. When everything is clean and operating like clockwork, employees are more productive, helping you to stay ahead of the competition and your visitors to have a great experience ensuring they come back. We are committed to helping our customers tell this story and ensure the success of the work they do.

CSM’s Enhanced Disinfection Program is a comprehensive approach that begins by helping you understand your unique needs and risk profile. Next, we develop facility specific programming starting with a one-time deep cleaning, regular high-touch surface cleaning disinfection and broader electrostatic disinfection at intervals tailored to your risk profile. Our approach goes beyond normal cleaning through rigorous health protocols for consistent cleaning and disinfecting by trained teams and managers. We have incorporated best practices and recommendations of Centers for Disease Control and Prevention (CDC), the Occupational Safety and Health Administration (OSHA), and State & Local government agencies.

Our Relationship Management Structure is unique to CSM and provides a clear communication channel to ensure alignment between our customer’s goals and the outcomes delivered by our frontline staff. A dedicated Account Manager serves as your advocate within CSM and works with our operations team to ensure consistent and reliable results. Because we enable our team with technology, we are able to provide you the same level of visibility into our performance that supervisors, managers and CSM leadership sees. Our commitment to transparency allows us to build relationships based on trust and understanding.